Do you have questions about ELG? Here's some of our most frequently asked questions. Don't hesitate to get in touch if we haven't provided the answer you're looking for.
QWhat is European Lottery Guild?
AELG is an independent lottery subscription service in operation since 1990. Our operation is backed by a state-of-the-art international customer service network which enables us to efficiently serve clients in nearly every country around the world.
QDo you run your own lotteries?
ANo, we do not operate any lotteries ourselves. We provide secure entry into the official national lotteries described on this site. All the games we offer are regulated and licensed by the governments of their respective countries.
QIs everything I read in your promotional material true?
AYes. We take the utmost care in preparing our press, direct mail and internet advertising and adhere to accepted codes of practice to ensure all information is legal, honest and accurate.
QHow many people have won using your service?
ATo date, European Lottery Guild has had more than 886,000 winners, ranging from smaller prizes of 10 or 20 Euros to larger prizes worth hundreds of thousands of Euros to jackpots worth many millions.
QWho can play?
AAnyone who is 18 years of age or older can place an order through European Lottery Guild. We do stipulate that we cannot accept orders for any lottery that is available in a player’s own country of residence. For example, a person living in France cannot play a French lottery through ELG. Unfortunately, our service is not available to residents of some countries, including the Netherlands, Canada, the United States and its territories, Liechtenstein or Switzerland.
QWhere do you get your testimonials?
AWe have an ever-increasing file of letters from players who’ve won through our service. All the testimonials used in our print and internet advertising are genuine and we only publish comments and photographs with the express written permission of the winners.
QHow is my entry processed?
AOur computer systems can process vast amounts of data within seconds. As soon as your order is received at our processing headquarters, the details are entered into our system and your entries are lodged with the appropriate lottery. You will then be sent a detailed confirmation showing your numbers and dates of play for your chosen game.
Your numbers are automatically scanned and your winnings verified each week. At the end of your play period, you’ll receive a final statement showing your total prize winnings and, should you win 1,000 Euros or more in any draw, we will telephone to advise you immediately. Enclosed with your final statement will be a complete list of winning numbers so you can see all the draw results for yourself.